Skill #9: Creating a Human Connection in Your Documentation

We’ve all read (and perhaps written) a boring document: the robot-like language, the walls of text. And we’re all familiar with the result: a disengaged reader who’s likely missed the message. Enter John Espirian, freelance technical writer and Director at the Society for Editors and Proofreaders. John believes the difference between a boring and a not-boring document […] The post Skill #9: Creating a Human Connection in Your Documentation appeared first on Jacob Moses .